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WINTER 2010 Career Planning Guide

COMPUTER AND NETWORK SUPPORT

Spokane Falls Community College
Spokane Falls Community College
3410 West Fort George Wright Drive
Spokane, WA 99224-5298
http://www.spokanefalls.edu/

Completion Award: Certificate

Start: Fall, Winter, Spring

Tuition and Fees: http://www.ccs.spokane.edu/iCatalog/Fees.pdf

Additional Costs
Books$140
Supplies and Equipment$30
PROGRAM WEBSITE: http://www.spokanefalls.edu/infosys
Program Description

The Computer and Network Support Certificate concentrates on the practical operation, maintenance and use of computers, computer networks and their peripherals. This intensive hands-on program prepares the certificate holder to maintain the hardware and software of computer and network systems. Computers are generally networked in LANs and on the Internet in homes, factories and offices. This program teaches students to install, configure and maintain these systems. Students also learn to assist and train computer users in the use of modern software and hardware.

This certificate is intended to prepare students for entry-level positions in computer/network support departments or as the computer/network specialist in a small to medium size office.
Program Goals

Upon graduation from the Information Technology/Computer and Network Support program, graduates will be prepared to:

  1. Oversee the daily performance of computer systems.
  2. Provide users with technical support for network, computer/systems problems.
  3. Maintain records of daily data communication transactions, problems and remedial action taken or installation activities.
  4. Demonstrate professional conduct including responsibility, effective communication and ethical standards.
Career Opportunities

Companies and agencies of all sizes that use computers. These courses are not intended to bring students to a Microsoft Certified Systems Engineer (MCSE) licensing level, but rather for graduates to be prepared for an entry level position.

COMPUTER AND NETWORK SUPPORT
Certificate: SFCC
Suggested Course of Study WINTER 2010
Consult Adviser/Counselor for Program, Planning and Selection of Electives
Certificate
Prerequisites:
—  IS142Hardware Fundamentals 
—  IS143Operating System Fundamentals 
—  IS144Programming Fundamentals 
—  IS160Internet Fundamentals 
First Quarter
CS121UNIX/Linux 3
IS162Data Communications and Networks 3
IS240Computer and Network Support 5
CAPPS Elective 2
13
Second Quarter
BUS280Human Relations in Business 15
IS164Network Management 5
IS244Network Security I 5
15
Third Quarter
BT272Business Correspondence 25
IS228Internet Servers 4
IS266Cooperative Education Seminar 1
IS267Cooperative Education Work Experience 2
12
40 credits are required for the Certificate
1BUS 280 may be substituted with HS 136.
2BT 107, 108 or ENGL& 101 or equivalent are prerequisites.
Disclaimer: The college cannot guarantee courses will be offered in the quarters indicated. During the period this guide is in circulation, there may be curriculum revisions and program changes. Students are responsible for consulting the appropriate academic unit or adviser for more current and specific information. The information in this guide is subject to change and does not constitute an agreement between the college and the student.